Stop re-keying orders. Stop fixing stock mismatches. Stop chasing dispatch updates. Supply Lens connects BigCommerce to your ERP, warehouse and finance system — orders, fulfilment, inventory and products all automated, with full support for multi-storefront setups, B2B Edition and custom field configurations.
Pre-built patterns with configurable rules. Each integration is shaped around your store, your channel configuration and your operational systems — not a generic template.
BigCommerce is built for businesses that have outgrown simpler platforms. Multi-storefront, B2B Edition, custom fields and a mature API mean more capability — and more to handle correctly at the integration layer.
BigCommerce's flexibility is one of its strengths — multi-storefront, B2B Edition, price lists, custom fields. Each adds something to the integration surface that a basic connector handles poorly or ignores entirely.
BigCommerce's multi-storefront architecture means a single store can serve multiple brands, regions or channels from one backend. Supply Lens reads the channel ID on each order and routes it to the correct ERP entity, warehouse or price list based on rules you define per channel. Stock updates flow back with per-channel availability logic applied, so each storefront shows the inventory relevant to its own fulfilment model — not a combined figure across all channels.
BigCommerce B2B Edition adds customer groups, price lists, company accounts and buyer permissions on top of the standard store. Supply Lens reads the customer group and active price list from the B2B order context and maps them to the correct ERP customer type and price tier. Wholesale orders arrive in your ERP with the correct pricing, the correct customer account and the correct payment terms — not as DTC orders that someone has to manually adjust after the fact.
BigCommerce assigns its own internal product and variant IDs and the SKU field, while available, is not always populated consistently — especially on stores migrated from other platforms. Supply Lens maintains a cross-reference between BigCommerce variant IDs and ERP product codes. Orders sync correctly regardless of SKU field consistency, mismatches are flagged immediately rather than failing silently, and the cross-reference is updated as part of ongoing maintenance when new products are added.
BigCommerce price lists allow segment-specific pricing that can differ significantly from the base catalogue price. Supply Lens reads the actual line item prices recorded on the order — not the base product price — so the ERP sales order reflects exactly what the customer paid under the active price list at the time of purchase. The full price breakdown, including any price list adjustments, discount amounts and the net total, lands in the ERP correctly structured.
We ask about your storefront setup, B2B configuration and price lists upfront so there are no surprises mid-project. Once we understand your channel structure the rest moves quickly.
Monitored support included for 30 days after go-live.
Orders, fulfilment, stock and products — all four flows automated. Multi-storefront and B2B Edition supported. 30-day trial available.