Dropship Integration

Dunelm

Dunelm sends dropship orders to its suppliers through the WASP portal. Each one needs an acknowledgement and a despatch confirmation in return. Supply Lens connects Dunelm to your ERP or inventory system, so orders flow in automatically, get created in your systems and are confirmed back to Dunelm without anyone rekeying an order.

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Auto

Order import

Dropship orders pulled from Dunelm and routed to your systems

2-way

Confirmations

Acknowledgements and despatch confirmations sent back automatically

99.9%

Uptime SLA

Supply Lens — Dunelm Live Flow Live

Dunelm dropship order DUN-88231 received 2× Cushion, 1× Throw · dropship ORDER IN

Validated & mapped SKUs matched · stock checked · address validated PROCESSING

Sales order created Order routed to Unleashed and the warehouse CREATED

Despatched from the warehouse DPD 15082719001GB · tracking received DESPATCHED

Dunelm confirmed Acknowledgement and despatch confirmation sent CONFIRMED

Core Capabilities

Orders in.
Confirmed back.
No rekeying.

Supply Lens sits between Dunelm and your operational systems, pulling in each dropship order, routing it to the warehouse and sending acknowledgements and despatch confirmations back to Dunelm automatically.

Dunelm dropship orders imported automatically as they land
Product and SKU codes mapped to your ERP or inventory system
Order acknowledgements returned to Dunelm on receipt
Despatch confirmations returned to Dunelm on shipment
Cancellations and amendments reflected in your systems
Fulfilment routed to your own warehouse or 3PL
Dunelm item references matched to your products automatically

Integration flow summary

Dunelm order in

New dropship order pulled

TRIGGER

Supply Lens validates

SKUs, stock, address

TRANSFORM

Sales order created

In your ERP, ready to pick

CREATED

Despatch + tracking

From the warehouse on ship

DESPATCHED

Dunelm confirmed

Acknowledgement + despatch confirmation

CONFIRMED

What's Covered

The whole dropship loop.

From the order landing to the confirmation going back, Supply Lens handles each step of the Dunelm dropship cycle.

Product & SKU Mapping

Match your product codes to Dunelm item references once, so every order arrives ready to pick.

Acknowledgements

Order acknowledgements returned to Dunelm automatically within the window they expect.

Despatch Confirmations

Despatch confirmations with tracking sent back to Dunelm the moment an order ships.

Amendments & Cancellations

Order changes and cancellations from Dunelm reflected in your systems without manual clean-up.

Multi-Warehouse Routing

Route Dunelm orders to the right warehouse or 3PL based on product or location.

Reporting Feed

Dunelm order and confirmation data fed into your reporting alongside every other channel.

Edge Cases Handled

Dropship leaves
no room for error.

Retailer dropship programmes run on tight rules and quick confirmations. Supply Lens handles the awkward cases before they become chargebacks or missed windows.

"We missed the acknowledgement window and the order was flagged."

Acknowledgements are returned automatically the moment an order is imported, so Dunelm gets confirmation inside the window every time without anyone watching a portal.

"The warehouse shipped one order in two parcels and the confirmation only showed one."

Split despatches are handled individually. Each parcel creates its own despatch confirmation against the Dunelm order, so nothing is left unconfirmed.

"Our SKUs don't match the item codes Dunelm uses."

SKU mapping is resolved at the Supply Lens layer. Dunelm item references are matched to your products once, so orders arrive ready to pick without renaming anything by hand.

"Dunelm cancelled an order after we had already created it."

Cancellations and amendments flow straight through. The matching order is updated or unwound in your ERP and the stock released, so your numbers stay correct.

What you'll need

Live in a
couple of days.

Supply Lens handles the connection and mapping. You provide access to your Dunelm dropship account and your ERP, then confirm the SKU and carrier details.