Dropship Integration

Frasers Group

Frasers Group runs a dropship supplier programme across its retail brands. Each order needs an acknowledgement and a despatch confirmation in return. Supply Lens connects Frasers Group to your ERP or inventory system, so orders flow in automatically, get created in your systems and are confirmed back without anyone rekeying an order.

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Auto

Order import

Dropship orders pulled from Frasers Group and routed to your systems

2-way

Confirmations

Acknowledgements and despatch confirmations sent back automatically

99.9%

Uptime SLA

Supply Lens — Frasers Group Live Flow Live

Frasers Group dropship order FRG-40218 received 2× Trainers, 1× Hoodie · dropship ORDER IN

Validated & mapped SKUs matched · stock checked · address validated PROCESSING

Sales order created Order routed to Unleashed and the warehouse CREATED

Despatched from the warehouse DPD 15082719001GB · tracking received DESPATCHED

Frasers Group confirmed Acknowledgement and despatch confirmation sent CONFIRMED

Core Capabilities

Orders in.
Confirmed back.
No rekeying.

Supply Lens sits between Frasers Group and your operational systems, pulling in each dropship order, routing it to the warehouse and sending acknowledgements and despatch confirmations back to Frasers Group automatically.

Frasers Group dropship orders imported automatically as they land
Product and SKU codes mapped to your ERP or inventory system
Order acknowledgements returned to Frasers Group on receipt
Despatch confirmations returned to Frasers Group on shipment
Cancellations and amendments reflected in your systems
Fulfilment routed to your own warehouse or 3PL
Frasers Group item references matched to your products automatically

Integration flow summary

Frasers Group order in

New dropship order pulled

TRIGGER

Supply Lens validates

SKUs, stock, address

TRANSFORM

Sales order created

In your ERP, ready to pick

CREATED

Despatch + tracking

From the warehouse on ship

DESPATCHED

Frasers Group confirmed

Acknowledgement + despatch confirmation

CONFIRMED

What's Covered

The whole dropship loop.

From the order landing to the confirmation going back, Supply Lens handles each step of the Frasers Group dropship cycle.

Product & SKU Mapping

Match your product codes to Frasers Group item references once, so every order arrives ready to pick.

Acknowledgements

Order acknowledgements returned to Frasers Group automatically within the window they expect.

Despatch Confirmations

Despatch confirmations with tracking sent back to Frasers Group the moment an order ships.

Amendments & Cancellations

Order changes and cancellations from Frasers Group reflected in your systems without manual clean-up.

Multi-Warehouse Routing

Route Frasers Group orders to the right warehouse or 3PL based on product or location.

Reporting Feed

Frasers Group order and confirmation data fed into your reporting alongside every other channel.

Edge Cases Handled

Dropship leaves
no room for error.

Retailer dropship programmes run on tight rules and quick confirmations. Supply Lens handles the awkward cases before they become chargebacks or missed windows.

"We missed the acknowledgement window and the order was flagged."

Acknowledgements are returned automatically the moment an order is imported, so Frasers Group gets confirmation inside the window every time without anyone watching a portal.

"The warehouse shipped one order in two parcels and the confirmation only showed one."

Split despatches are handled individually. Each parcel creates its own despatch confirmation against the Frasers Group order, so nothing is left unconfirmed.

"Our SKUs don't match the item codes Frasers Group uses."

SKU mapping is resolved at the Supply Lens layer. Frasers Group item references are matched to your products once, so orders arrive ready to pick without renaming anything by hand.

"Frasers Group cancelled an order after we had already created it."

Cancellations and amendments flow straight through. The matching order is updated or unwound in your ERP and the stock released, so your numbers stay correct.

What you'll need

Live in a
couple of days.

Supply Lens handles the connection and mapping. You provide access to your Frasers Group dropship account and your ERP, then confirm the SKU and carrier details.