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Integration

Shopify to
Unleashed

Orders flow in. Stock flows back. Fulfilment confirmation closes the loop, with no manual touchpoints between your storefront and your inventory system.

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~2days
Avg. time to live
5min
Sync frequency
99.9%
Uptime SLA
Supply Lens — Live Flow Monitor Live
Shopify #5021 received 2× Merino Wool Scarf, 1× Canvas Tote — £127.00 ORDER IN
Validated & transformed SKUs matched · customer resolved · tax £21.17 PROCESSING
Unleashed SO-8847 created Sales order confirmed · ref SL-5021 CREATED
Dispatch confirmed Royal Mail LL123456789GB · tracking pushed to Shopify FULFILLED
Stock levels updated Merino Wool Scarf: 142 → 140 · Canvas Tote: 88 → 87 STOCK SYNC
Core Capabilities

Everything the flow needs.
Nothing it doesn't.

Supply Lens handles the complete order-to-fulfilment loop between Shopify and Unleashed, with configurable logic for your warehouse, tax, customer, and channel rules.

  • Shopify orders automatically create Unleashed sales orders
  • Stock levels sync from Unleashed back to Shopify inventory
  • Fulfilment & tracking pushed back to Shopify on dispatch
  • Customer records handled via configurable account strategy
  • SKU matching with cross-reference support
  • Tax inclusive / exclusive handling across territories
  • Multi-warehouse and channel-specific stock logic
  • Cancellations and partial fulfilments handled cleanly
Integration flow summary
Shopify order placed
Paid / eligible status trigger
TRIGGER
Supply Lens validates
SKUs, customer, tax, shipping
TRANSFORM
Unleashed sales order
Created with full line items
CREATE
Dispatch → Shopify
Fulfilment + tracking update
SYNC
Stock → Shopify
Available quantity updated
ONGOING
Optional Flows

Switch on what you need.

Beyond the core order flow, Supply Lens can activate additional sync layers depending on your operational setup.

Product & Price Sync

Push product data and pricing from Unleashed to Shopify on a schedule or trigger.

Multi-Warehouse Logic

Route stock availability by warehouse, apply channel-specific allocation rules.

Refunds & Cancellations

Cancellations and Shopify refunds handled with configurable credit note logic.

Assembly & Kits

Bundle and kit inventory treated correctly across both platforms, with no component double-counting.

B2B / DTC Separation

Different order handling rules, customer strategies, and pricing for B2B vs DTC channels.

Manual Sync Mode

Trigger syncs manually as well as automatically, which is useful for migrations, testing, or high-value order review.

Configuration

Set up your rules,
not ours.

Every Supply Lens integration is configured to match your business logic, not forced into a template. These are the settings you control.

1

Order trigger rules

Choose which Shopify order statuses trigger import — paid only, or custom rules per tag, channel, or product type.

2

Customer account strategy

Single catch-all account, one account per customer, or one per company — your call.

3

SKU & product matching

Match on SKU, barcode, title, or cross-reference table. Unmapped products go to a configurable exception queue.

4

Tax, shipping & warehouse

Tax inclusive or exclusive, shipping line treatment, warehouse routing — all configurable per channel.

SKU cross-reference example
SHOPIFY-SCARF-RED-M→UN-SCARF-R-M
SCARF-BLUE-L→UN-SCARF-B-L
TOTE-CANVAS-NAT→ACC-TOTE-NAT
GIFT-WRAP-ADD→SERV-GIFT
Order import
Paid orders only
ON
Stock sync
Every 5 minutes
ON
Fulfilment push
On dispatch
ON
Product sync
Not enabled
OFF
Customer strategy
Per customer
CONFIG
Multi-warehouse
Default warehouse
CONFIG
Edge Cases Handled

The messy bits are covered.

Real-world integrations break on the edge cases. Supply Lens handles them so you don't have to.

"The SKU in Shopify doesn't match anything in Unleashed."

Unmatched SKUs go to a configurable exception queue with notifications. No silent failures.

"The customer changed their address after the order was placed."

Address is captured at the point of order import. Amendment handling is configurable per policy.

"We have bundles in Shopify but components in Unleashed."

Bundle-to-component mapping is supported. Shopify bundle lines become component-level Unleashed lines.

"Some orders should go to one warehouse, others to another."

Warehouse routing rules can be set by product, tag, channel, postcode zone, or order value.

What you'll need

Ready in days,
not months.

Supply Lens handles the technical setup. You provide access credentials and confirm a handful of configuration choices.

  • Shopify store API access
  • Unleashed API key and account ID
  • Warehouse name(s) and stock source rules
  • SKU list and any cross-reference exceptions
  • Sample orders (5–10 representative examples)
  • Tax treatment rules per territory
  • Shipping method names and expected mapping
  • Preferred customer account strategy
How we get you live
1
Scope
We collect your credentials, SKU mappings and a handful of sample orders.
2
Configure
Your connection is built and mapped in a staging environment.
3
Test
End-to-end run with real data. Edge cases confirmed, exceptions reviewed.
4
Go live
Production activated. Monitoring on from day one.

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→
WooCommerce → Unleashed
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→
Unleashed → Mintsoft
3PL fulfilment
→
Retailer EDI → ERP
PO & ASN flows

Ready to connect
Shopify and Unleashed?

Most customers are live within 2–3 days. No long contracts. No hidden setup fees.

Get started Book a demo